LEGAL REFERENCES

European Directive 95/46/EC of October 24, 1995 on the “protection of individuals with regard to the processing of personal data and on the free movement of such data“. Directive 2002/58/EC – concerning the “processing of personal data and the protection of privacy in the electronic communications sector“. Legislative Decree no. 196 of June 30, 2003 – “Data Protection Code“.

DATA CONTROLLER AND DATA PROCESSOR

In the consultation of this Website, data concerning either identified or identifiable people may be collected and processed. The “controller” of said processing is VIVIgas S.p.A., Via Vittorio Emanuele II 4/28, 25030 Roncadelle (BS). The Company has appointed its data processors, whose names are available upon request.

LOCATION OF DATA PROCESSING

Data processing connected with the services described in this Website takes place in the Data Controller’s premises, and is only taken care of by dedicated technical personnel or by individuals in charge of systems maintenance.

TYPES OF DATA PROCESSED

Navigational data

Information technology systems and software procedures dedicated to this website operation acquire, during their normal operation, some personal information whose transmission is implicit in the use of Internet communication protocols. While this information is not collected to be associated with individuals identified in any way, by its very nature it might nonetheless allow to identify said individuals. This category encompasses IP addresses and machine names or domain names associated with the computers used to connect to this website, the URI (Uniform Resource Identifier) of the resources requested, the time and date of each request, the method used to submit said request to the server, the size of the data returned, the numeric status code indicating request reply status returned by the server (success, error, etc.) and other parameters relating to the operative system and software platform used by the visitor. These data are only used to gather anonymous statistical information on the website use and to verify its correct operation, and are deleted immediately after processing. Additionally, the information might be used to determine responsibility in the event of possible criminal abuse against the website.

Data supplied voluntarily by the user

The optional, explicit, and voluntary transmission of personal information on the part of the user in the Contacts and Registration forms present on this site implies the subsequent acquisition of that same information. This information will be processed by VIVIgas S.p.A., mainly through the use of information technology systems, in order to fulfill the user’s request (e.g. request information and/or send a Curriculum Vitae). Specific synthetic notices will be linked or displayed in the website pages that are designed to supply such services upon request.

COOKIE

Cookies are small text files that are left on the user’s computer by the websites visited. They are mainly used to make said websites work more efficiently (or at all), and to supply information to said websites’ owners.

VIVIgas S.p.A. uses technical cookies, strictly limited to those necessary to allow use and navigation through its Website. In particular, the technical session cookie use is limited to the transmission of a session identifier (composed of letters and numbers generated at random by the server), needed to allow a safe and efficient website experience. These cookies avoid the need of other information techniques that might be potentially prejudicial to the users’ privacy, and do not allow collecting information suitable for identifying a user. No user’s personal information is acquired on purpose by the Website. Cookies are not used to convey personal information, and no so-called “persistent” cookie of any kind, nor any user tracking system is employed. Should the user wish to receive no cookie at all on their computer, either from this site or from any other, it is possible to increase the browser’s level of privacy protection through the appropriate command, as most modern browsers allow.

Cookie Name Default Expiry Cookie Description
PHPSESSID At end of browsing session Session: access and use of website
viviweb2 At end of browsing session Used to keep track of whether the user us a viviweb customer

Below, the breakdown of all cookies used by the site. Additionally, VIVIgas S.p.A. would have you know that it employs the services supplied by Google Analytics, which uses cookies of its own to collect and anonymously process data about website usage, traffic and demographics (for example the date and time of visits, any previous visits by the same user, any referral site and so on). This information (including the user’s IP address) are collected by Google Analytics, and are processed to produce statistical reports sent to VIVIgas S.p.A. regarding the latter’s website activity, and used for the sole purpose of improving said website’s performance and usability. Google does not associate the IP address with other information it may possess, nor does it attempt to connect an IP address with an user’s identity. Google may transfer the information to third parties when this is mandated by the law, or whenever said third parties are charged with data processing on Google’s behalf.

To this effect, cookies named from _umta to _umtz are used by Google Analytics to monitor how many people visit the site. Please find below the cookie breakdown.

Cookie Name Default Expiry Cookie description
Google Analytics _gat At end of browsing session anonymous analysis of navigation statistics
Google Analytics _ga 2 years anonymous analysis of navigation statistics
Cookie Name Purpose Processing
Google Analytics _utma _utmb _utmc _utmz

These cookies are used to collect information on website usage, traffic and demographics (for example the date and time of visits, any previous visits by the same user, any referral site and so on). This information is then used by VIVIgas S.p.A. for the sole purpose of improving the website itself.

To learn more about this, you may refer to Google’s Privacy Policy

For further information on how Google collects and processes information, please refer to the following page: https://www.google.it/policies/privacy/partners/ (or other URL that may be supplied by Google to the same effect).

Should the user wish to receive no cookie at all on their computer, either from this site or from any other, it is possible to increase the browser’s level of privacy protection through the appropriate command, as most modern browsers allow.

COOKIE MANAGEMENT

VIVIgas S.p.A. reminds you that disabling so-called technical cookies, completely or partially, can impair the enjoyment of website functions. However, the user may decide whether to accept or not cookies by altering the web browser’s security settings:

· Chrome: https://support.google.com/chrome/answer/95647?hl=it

· Firefox: https://support.mozilla.org/it/kb/Gestione%20dei%20cookie

· Internet Explorer: http://windows.microsoft.com/it-it/windows7/how-to-manage-cookies-in-internet-explorer-9

· Opera: http://help.opera.com/Windows/10.00/it/cookies.html

· Safari: http://support.apple.com/kb/HT1677?viewlocale=it_IT

We also remind you that it is possible to disable selectively the operation of Google Analytics by installing the opt-out component supplied by Google on one’s browser. To disable operation of Google Analytics, please refer to the link: https://tools.google.com/dlpage/gaoptout

INFORMATION DISCLOSURE OPTION

In addition to what specified for web navigational information, the user is free to disclose their personal information or not. However, failure to do so might mean the impossibility to satisfy one’s requests.

PROCESSING DETAILS

Your personal information is processed, also through automatic methods, only as long as strictly necessary to fulfill the purpose for which they have been collected. Specific security measures are in place to prevent data loss, unauthorized use of the information, and unauthorized access. VIVIgas S.p.A. has adopted the basic security measures mandated by law and, inspired to the main international standards, has adopted further security measures to minimize the risk to the confidentiality, availability and integrity of personal information it collects and processes.

DATA SHARING, TRANSFER AND DIFFUSION

The data collected may be transferred to other companies to perform tasks that are strictly connected and functional to the service’s operation, such as the operation of the information system. Personal information supplied by user to request the delivery of informational material (brochures, leaflets, etc.) is used only for the purpose of supplying the required service or operation, and is communicated to third parties solely as far as needed (e.g. companies supplying the necessary packaging, labeling, and shipping services). Apart from these cases, your personal information will not be transferred or disclosed to third parties, unless said transfer or disclosure is explicitly provided for in an agreement or authorization signed by you. To this effect, personal information may be disclosed to third parties, but only in the case of: a) an explicit authorization to disclose information to third parties; b) the unavoidable necessity to disclose said information to a third party in order to supply the requested service; c) the necessity of fulfilling a request by the Judiciary or by law enforcement agencies. No data collected from Web service will be subject to diffusion.

DATA OWNERS’ RIGHTS

Owners of personal information have the right to receive, in any moment, confirmation of the existence of said personal information, or lack thereof, to know its extent and its source, verify its correctness and require it to be amended, updated, or corrected (art. 7 of Legislative Decree no. 196 of June 30, 2003). The aforementioned article also provides the right to request the deletion, the anonymization or the termination of processing for any data being used in violation of the law, as well as the right to oppose the data processing for legitimate reasons.

UPDATES TO THE PRIVACY POLICY

VIVIgas S.p.A. periodically reviews its policies related to privacy and safety and, if needed, updates them to comply with changes in the law, in the organizational processes, or to reflect the evolution of technology. The updated versions of the policies will be published in this website page.

QUESTIONS, COMPLAINTS AND SUGGESTIONS

Whoever is interested in further information or in contributing with suggestions, or wants to lodge complaints or contestations regarding our privacy policies or about how our Company processes personal information, they can so by writing to VIVIgas S.p.A., Via Vittorio Emanuele II 4/28, 25030 Roncadelle (BS), or by sending an e-mail to topclients@vivigas.it.